Contact Us

Bike Farm will be closed for Memorial Day, May 25. Come see us on Tuesday!

Contact Information

Questions about Sales or Service?

E-MAIL us at austinbikefarm@gmail.com

CALL US: (512) 419 1911

Where to find Austin Bike Farm

Austin

CALL us at (512) 419 1911

New Bikes – 5440 Burnet Road
Used Bikes – 5434 Burnet Road
Austin, TX 78756

NEW HOURS!

OPEN Monday-Friday, 12 noon-7 pm

Saturday 12 noon-5 pm

CLOSED Sunday

WALK IN SERVICE on a first come, first served basis

NO APPOINTMENTS NECESSARY

QUESTIONS? austinbikefarm@gmail.com

Burnet

OPENING SPRING 2020

Call us at (512) 234-8071

710 E Polk Street
Burnet, TX 78611

Drop us a line

Need service? Got questions? Reach out using the below form.

Our Reviews

Bike Farm
4.7
Based on 161 reviews
powered by Google
Randolph Bias
Randolph Bias
16:53 20 May 20
Wow. My wife needed a bike. I talked with "Paul." He heard our requirements, pointed us to the right bike (online), and we said we'd take a look and then come in to look at it. My wife and I looked at the bike online, decided it was just right, called Paul back and bought it sight-unseen, and it appeared at our door in 90 minutes. She loves it. What great service! Thanks, Paul!!
Alison Mooney
Alison Mooney
15:20 20 May 20
Bought a bike for daughter and husband. They were pretty busy, but staff did a great job helping us out. The bikes are outdoors, just as a heads up if you are bringing heat sensitive kids like I did, LOL. We bought new bikes, but they had a pre-owned as well. Good selection and variety of price points as well.
Erica Sturkie
Erica Sturkie
16:45 02 May 20
Bought my first hybrid bike from here yesterday. Great customer service and salespeople are super friendly! They helped me and my husband find the best bike for our size and budget, and even helped us install a bike holder onto the bike of my car. I would highly recommend them to anyone looking for a bike and wants to keep it local. 10/10
Grant Neeley
Grant Neeley
15:32 29 Apr 20
If I could give these guys 100 stars I would. There customer service is excellent, the mechanics are amazing and they always have local events going on. I traded my hard tail in to get my first full suspension mountain bike and got more than I expected as a trade in. This is place to go if you want top notch service..Other bike shops I have been to, I either had to wait several days just to get an appointment or to get parts in..ridiculous.. Not these guys in and out in less than an hour for whatever I need. Don’t waste your time with other shops go here!
Sarah Dunham
Sarah Dunham
21:30 10 Apr 20
Bought my first road bike from them, absolutely wonderful experience. The gentlemen who run this bike shop are great and super helpful, tell you exactly what you need and can help you find exactly what you're looking for!
Valentine Kropov
Valentine Kropov
17:27 16 Mar 20
Super cool place! They sold me used spare parts and saved my old bicycle w/o playing fortune. Will come back again! Today, actually 😉
Ooo Ooo
Ooo Ooo
16:52 13 Mar 20
Super unhonest people I came with my bike ibis mojo mint condition with lots and lots of extras they offered me super low ball price 300$ when I've asked whay is the offer so low the guy was very rude with his answer and change attitude not nice ppl very unhonest sales representative give your money to people that care about you and not only your money.
Greg Morris
Greg Morris
00:24 29 Jan 20
Wonderfully great Shop I recommend the shop to anyone sorry for taking so long to write my review
travis timm
travis timm
22:19 06 Jan 20
Best bike shop in Austin hands down. I have purchased two bikes from this shop and have had a really great experience each time. I now come here for all my maintenance/upgrades because they are always fair and honest. I highly recommend this shop to anyone looking to get into any kind of biking. They have a great selection and make you feel like family. EDIT: After looking at other reviews I felt it important to note that they moved to a new location off Burnet and now store basically everything inside. I liked the shop before they moved, but I will say the new location is a lot nicer for sure.
As The Crow Flies
As The Crow Flies
18:56 04 Dec 19
This place rocks. Always has. Owen always has the best, nicest, and helpful staff. It’s an Austin institution!
Michael Gonzales
Michael Gonzales
21:55 05 Nov 19
Took in two bikes to get tuned up. They were up front about cost and had them ready the next day. Great new location makes it easy. Will be going back.
Cade Davis
Cade Davis
01:27 16 Oct 19
Had a great experience here. Lex helped me get my first mountain bike and was really helpful and friendly. Can't wait to check out all the trails Austin has to offer.
Ben Cowan
Ben Cowan
20:03 11 Aug 19
I have bought 3 bikes from them now. I am definitely lacking in my bike mechanic skills and they have been super helpful everytime I show up with questions. For example, the other day, I brought my road bike in because the front derailur would not shift. Instead of seeing an opportunity to sell me some new components and charge me for labor, they identified the issue (dirt clogged front derailur), cleaned it to where it worked again and didn't charge me for it. I'm sold on these guys, they have earned my loyalty.
Anamika Prasad
Anamika Prasad
01:04 08 Jul 19
Helpful, generous and quick service! I love this place. I’ve been riding a refurbished bike I got from Bike Farm two years ago and I get it tuned up there every year. They do a wonderful job at a reasonable price, and it never takes longer than 2 days.
Chris Pillow
Chris Pillow
20:39 26 Jun 19
Good deals and good selection. Bikes are stored outside in the elements though. I bought a "new" bike that had basically been sitting outside for 3 months, and I had to replace the brake pads, cables and housing, and rebuild the bottom bracket to get it into riding condition. Good thing it was on sale.
A XD
A XD
18:56 04 Jun 19
One of the best bike shops in town. Great prices on spokes, tubes, wheels, and their repair costs are affordable. Excellent selection of bikes. They have squeezed me in for a walk in repairs on several occasions. Great range of lights from high to low prices and lumens.
Tom Miserendino
Tom Miserendino
23:24 14 May 19
Great shop! Fixed my flat in no time at all. Definitely will be coming back.
Aerica Carter
Aerica Carter
23:36 11 May 19
It has been a while since I've had a bike and I'll be the first to admit that I was going in fairly blind. I was a little nervous about all of the different styles, gears, chains, brakes, sizes and finding the right one for me. We were greeted by Lex and he explained what to look for when buying a bike. He recommended some styles of bikes for me and adjusted them so I could test ride them. I found a great bike for a great deal. I'm very happy with my purchase and will be returning for any future purchases and recommending Bike Farm to my friends and family. Thank you for being so amazing and helpful Lex!
Stephen Poole
Stephen Poole
16:01 27 Apr 19
Fantastic, from beginning and after sale. Outstanding support from great people. Definitely will recommend!
Andrew Traugott
Andrew Traugott
00:08 31 Mar 19
Great people with local roots. Bike farm has helped me out in a bind on more than one occasion. Bikes, goodies, and general maintenance to fit all budgets. Clown Dog Bikes is tight too tho..
Joe F
Joe F
23:42 18 Mar 19
Wide selection of new and used bikes for just about every ride style and rider shape and size. Solid Austin character and community minded!
P Petrov
P Petrov
00:26 06 Mar 19
I've had it with these guys! Came here regularly, really tried to develop a relationship, to support what looks like a cool neighborhood bike shop. Dropped quite a bit of money on purchases and repairs. For all that, I didn't want any special treatment, but thought that basic honesty I've deserved. Yesterday I came because I felt a slight hop on the rear wheel of a bike. Asked them to true it; owner suggested that I leave both wheels. Today I came to pick them up. I asked straight away whether they both needed truing. The mechanic responded that only one needed it. I was still charged for two, because that's how many I had left; never mind that the owner suggested that I do. I won't be coming here anymore; and I suggest that you don't either.
A Google User
A Google User
01:46 05 Sep 18
Jay, Shawn, and Paul were awesome to work with. Picked up a titanium bike and couldn't be happier. Thanks so much!!
Ramsey Gazal
Ramsey Gazal
15:13 28 Aug 18
I went to ask questions about my bike and the guy who helped me kept talking down to me and seemed very annoyed by my presence. They had a lot of cool bikes though
Ryan Rice
Ryan Rice
23:27 13 Aug 18
Super fast service. Helped me save money. Highly recommend.
joe Kool
joe Kool
04:00 02 Aug 18
Worst place ever, I went there to get my bike fixed because my chain kept popping off, they said I needed a new gear. But when they switched it out and returned it to me it still didn't work. Then the told me that I needed a different type of chain ring and wouldn't switch it with the bad one they put on or give my money back. I later called them because I realized they switched out my chain they said it was because my other one was getting old even though it worked just fine. They been charged me 25 dollars for the chain that I didn't ask for!!! DO NOT GO THERE! They care about money more than their costumers!
Marco Gonzalez
Marco Gonzalez
20:01 08 Jun 18
These guys really care about the customer. After being turned down by 2 different bike shops previously for truing my bicycle tire, Mike at bike farm worked some magic and fixed it . I was told by the previous bike shops that it wasn't fixable and I would have to buy a new rim which ranged from $45-$85. Bike farm saved me money today and expressed excellent customer service and support. I had to drive from Kyle as well and it was totally worth it. Thanks guys!
J. Cone
J. Cone
20:17 13 Feb 18
What a good bike shop. My wife and I were just getting into cycling and purchasing our first road bikes. Paul took great care of us. He was super informative about everything, explaining proper sizing and more technical details. He never tried to pressure us into buying anything more than we needed. They have really good selection of bikes – new and used – as well as accessories. Great shop!
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