It has been a while since I've had a bike and I'll be the first to admit that I was going in fairly blind. I was a little nervous about all of the different styles, gears, chains, brakes, sizes and finding the right one for me. We were greeted by Lex and he explained what to look for when buying a bike. He recommended some styles of bikes for me and adjusted them so I could test ride them. I found a great bike for a great deal. I'm very happy with my purchase and will be returning for any future purchases and recommending Bike Farm to my friends and family.
Thank you for being so amazing and helpful Lex!
I've had it with these guys! Came here regularly, really tried to develop a relationship, to support what looks like a cool neighborhood bike shop. Dropped quite a bit of money on purchases and repairs. For all that, I didn't want any special treatment, but thought that basic honesty I've deserved. Yesterday I came because I felt a slight hop on the rear wheel of a bike. Asked them to true it; owner suggested that I leave both wheels. Today I came to pick them up. I asked straight away whether they both needed truing. The mechanic responded that only one needed it. I was still charged for two, because that's how many I had left; never mind that the owner suggested that I do. I won't be coming here anymore; and I suggest that you don't either.
A Google User
01:46 05 Sep 18
Jay, Shawn, and Paul were awesome to work with. Picked up a titanium bike and couldn't be happier. Thanks so much!!
Worst place ever, I went there to get my bike fixed because my chain kept popping off, they said I needed a new gear. But when they switched it out and returned it to me it still didn't work. Then the told me that I needed a different type of chain ring and wouldn't switch it with the bad one they put on or give my money back. I later called them because I realized they switched out my chain they said it was because my other one was getting old even though it worked just fine. They been charged me 25 dollars for the chain that I didn't ask for!!! DO NOT GO THERE! They care about money more than their costumers!
These guys really care about the customer. After being turned down by 2 different bike shops previously for truing my bicycle tire, Mike at bike farm worked some magic and fixed it . I was told by the previous bike shops that it wasn't fixable and I would have to buy a new rim which ranged from $45-$85. Bike farm saved me money today and expressed excellent customer service and support. I had to drive from Kyle as well and it was totally worth it. Thanks guys!
What a good bike shop. My wife and I were just getting into cycling and purchasing our first road bikes. Paul took great care of us. He was super informative about everything, explaining proper sizing and more technical details. He never tried to pressure us into buying anything more than we needed.
They have really good selection of bikes – new and used – as well as accessories. Great shop!