These guys really care about the customer. After being turned down by 2 different bike shops previously for truing my bicycle tire, Mike at bike farm worked some magic and fixed it . I was told by the previous bike shops that it wasn't fixable and I would have to buy a new rim which ranged from $45-$85. Bike farm saved me money today and expressed excellent customer service and support. I had to drive from Kyle as well and it was totally worth it. Thanks guys!
Worst place ever, I went there to get my bike fixed because my chain kept popping off, they said I needed a new gear. But when they switched it out and returned it to me it still didn't work. Then the told me that I needed a different type of chain ring and wouldn't switch it with the bad one they put on or give my money back. I later called them because I realized they switched out my chain they said it was because my other one was getting old even though it worked just fine. They been charged me 25 dollars for the chain that I didn't ask for!!! DO NOT GO THERE! They care about money more than their costumers!
What a good bike shop. My wife and I were just getting into cycling and purchasing our first road bikes. Paul took great care of us. He was super informative about everything, explaining proper sizing and more technical details. He never tried to pressure us into buying anything more than we needed.
They have really good selection of bikes – new and used – as well as accessories. Great shop!